End-to-End Designer for Experiences That Scale
Hi, I’m Brittany! I’m a Senior Product Designer bringing a holistic approach of research, strategy, and design to craft intuitive products that drive measurable business outcomes.
Selected Work
AI PRODUCT DESIGN
Argon PRD Workbench
An AI-assisted PRD tool that helps product managers turn research into scored, lockable sections for review-ready alignment before passing on requirements to design.
View case study →
x
Axcient x360
ONE PLATFORM
Monitor
Dashboards
Reports
Alerts
Protect
Recover
Manage
Learn
Settings
Monitor / Dashboards
Welcome back, Burt!
All backup types
All clients
Share
Edit dashboard
Protected Systems
Total 36
Endpoint
SaaS
File / Folder
FILE SHARING
16
organizations
MACOS
66
workstations
NAS
0
devices
Quick Actions
⋯
Download agent
Policy manager
Add new client
Backups
Report builder
Add quick action
Wizards
⋯
x360Recovery wizard
Restore a device step by step
x360Cloud wizard
Restore Microsoft 365 or Google data
Generate a dashboard view
Build a view for a client or team
x360Recover
Device backup
⋯
Search devices
Protected systems
Appliances
Vaults
1–10 of 252
Name
Client
Device type
Health
Autoverify
Jobs
Desktop-DF
Starla Dental
Desktop
Healthy
Passed
Local backup
FS-01
Frank’s Frame Shoppe
Server
Warned
Never run
Local + cloud
Desktop-44
Northwind Legal
Desktop
Healthy
Passed
Local backup
Burt’s System
Burt’s Boats
Server
Healthy
Never run
Local backup
x360Cloud
SaaS backup
⋯
Search devices
Microsoft 365 users
SharePoint sites
1–10 of 252
User
Backup status
Protected
Billable
Last backup
M
Maya Chen
Healthy
Yes
maya.chen@mifflinpaper.com
Today, 6:02 AM
L
Luis Ortega
Partial
Yes
luis.ortega@mifflinpaper.com
Today, 5:48 AM
P
Priya Shah
Failed
Yes
priya.shah@mifflinpaper.com
Yesterday
S
Sam Rivera
In progress
Yes
sam.rivera@mifflinpaper.com
Running now
J
Jordan Lee
Onboarding
No
jordan.lee@mifflinpaper.com
—
A
Ava Brooks
Unavailable
No
ava.brooks@mifflinpaper.com
3 days ago
Protected system counts
⋯
Last 6 months
Endpoints
SaaS users
File/Folder orgs
Clients by SLA %
⋯
Last 7 days
100%
76–99%
51–75%
0–50%
Not protected
SaaS account summary
⋯
All clients · Microsoft 365 users
555
healthy
10
partial
12
failed
10
in progress
22
onboarding
STRATEGIC DESIGN + PRODUCT VISION
Blue Sky Vision
A 3–5 year “single pane of glass” vision organized around MSP jobs to be done, aligning product, eng, and leadership.
View case study →
FEATURE DESIGN + DESIGN SPRINT
Executive Summary Report
Co-ran a design sprint to ship an Executive Summary MSPs use in client meetings to prove backup value resulting in 25% adoption, 14k+ clicks, 2× other reports in its first month.
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INTERACTION DESIGN + USER INTERFACE
Sidebar Feature
A contextual dashboard sidebar for alerts, health, and next actions so partners stop tab-hopping. Resulted in 125% usage, 95% CSAT, and 27 hrs/week saved.
View case study →
How I Drive Impact
It’s not just designing screens. It’s aligning teams, uncovering insights, and delivering solutions that improve both user experience and business outcomes.
Product Strategy
Vision → direction. Align teams, define success, create clarity before design begins.
Human-Centered Research
Find the signal. Synthesize insight so decisions are confident, not guessed.
Experience Design
Flows, prototypes, interfaces that make complex systems feel intuitive.
Data-Driven Influence
Analytics + qualitative proof. Design success is measurable.